We understand buying shoes online can be tricky and we have built our exchange & return policy to be as simple as possible. All items except FINAL SALE items purchased are eligible for a free 1-time return or exchange within 14 days of receiving your goods. If needed just contact us about your exchange/return, and we will email you a return slip. The returned item is eligible for a size exchange, store credit or full refund.

If you need a return, items must not be worn and tried only on a carpeted surface. Items will also need to be shipped double boxed and with their original, undamaged shoe box, as the box is considered a part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted. In most cases, the shipping box your goods arrive in can be used again for the return.